Terms of Service
Terms of Service
Overview
This website, braxomire.com, is operated by Allerlei Woonaccessoires en Cadeau artikelen, a general partnership (Vennootschap Onder Firma) registered with the Dutch Chamber of Commerce (KvK) under number 30218259. Throughout this website and these terms, the words "we", "us", "our" and "Braxomire" refer to this business. The words "you" and "your" refer to you as a visitor or customer.
We offer this website, including all information, tools and services available on it, to you on the condition that you accept the terms, conditions, policies and notices set out here. By visiting our website and/or buying something from us, you agree to be bound by these Terms of Service, together with any additional policies referred to in them. These terms apply to everyone who uses the website, including visitors, customers and anyone who contributes content.
Please read these Terms of Service carefully before using our website or placing an order. If you do not agree with these terms, please do not use our website or services. Any new features or tools that are added to the store in the future will also be subject to these terms. You can always find the most recent version on this page.
Section 1: Business Information
Business name: Allerlei Woonaccessoires en Cadeau artikelen, trading online as Braxomire
Legal form: Vennootschap Onder Firma (general partnership)
KvK number: 30218259
Managing partners: Jelle Ehlhardt and Engelina Ehlhardt van Heel, both fully authorised to represent the business
Visiting address: Landstraat 78 A, 1401 ES Bussum, the Netherlands
Postal address: Biestraat 24, 4515 CD IJzendijke, the Netherlands
Email: support@braxomire.com
Phone: +31 6 13193506
Website: braxomire.com
Section 2: Use of Our Online Store
By agreeing to these terms, you confirm that you are at least 18 years old, or that you are of legal age in your country of residence and have given permission for any minor members of your household to use this website under your supervision.
You may not use our products or our website for any illegal or unauthorised purpose, and you may not break any laws in your jurisdiction while using our services. You may not transmit any viruses, worms or other harmful code. If you break any of these terms, we may end your access to our services immediately.
Section 3: General Conditions
We reserve the right to refuse service to anyone for any valid reason.
Payment details are always encrypted when they are sent over our network. Other information you send us may pass through various networks and may be adjusted to meet the technical requirements of those networks.
You agree not to copy, reproduce, sell, resell or otherwise exploit any part of our website, our services or our content without our express written permission.
The headings in these terms are included for convenience only and do not limit or affect the meaning of the terms themselves.
Section 4: Accuracy of Information
We do our best to keep all information on our website correct, complete and up to date. Even so, mistakes can happen, and we cannot guarantee that every piece of information is accurate at all times. The content on this website is intended for general information. We may update the content of the website at any time, but we are not obliged to do so.
Section 5: Products and Product Images
We sell furniture, lighting, wall decor, decorative accents and practical pieces for the home. We take great care to show the colours, materials and details of our products as accurately as possible. However, colours may look slightly different depending on your screen settings, and natural materials such as wood, rattan, linen or stone can vary a little from piece to piece. These small differences are part of the character of the product and are not considered a defect.
Product dimensions are given as accurately as possible. Small deviations may occur. We recommend checking the measurements carefully before ordering, especially for furniture.
Some products may be available in limited quantities. We reserve the right to limit the quantity of products we sell, to discontinue any product at any time, and to change product descriptions when needed.
Section 6: Prices
All prices on braxomire.com are shown in euros and include Dutch VAT (btw). Shipping costs, if any, are clearly shown before you complete your order. Because all orders are shipped within the European Union, there are no import duties or customs charges for you to pay on delivery.
Prices may change without prior notice. The price that applies to your order is the price shown on the website at the moment you place your order. If a price is clearly incorrect due to an obvious typing or technical error, we are not required to deliver the product at that incorrect price. In that case we will contact you and you may choose to cancel the order free of charge.
Section 7: Orders and Agreement
The agreement between you and us is formed once you have completed your order and received an order confirmation from us by email. Please check your confirmation carefully and contact us as soon as possible if anything is incorrect.
We reserve the right to refuse or cancel an order, for example if a product is no longer available, if there is an obvious error in price or product information, or if we suspect fraud. We may also limit the quantities purchased per person, per household or per order, and we may restrict orders that appear to be placed by resellers or distributors. If we change or cancel your order, we will let you know using the email address or phone number you gave us, and any amount you have already paid will be refunded in full.
You agree to provide current, complete and accurate information for every purchase, including your name, delivery address, email address and phone number, so that we can process your order and contact you if needed.
Section 8: Payment
Payment is made online at checkout using one of the payment methods shown on our website. Your order will be processed once we have received your payment. All payments are handled through secure payment providers, and we never store your full payment details ourselves.
Section 9: Shipping and Delivery
We only deliver within the Netherlands. Orders are shipped from our partner warehouses in Germany or France.
We offer two shipping options:
Standard shipping: free of charge, with an expected delivery time of 4 to 5 business days.
Insured express shipping: € 4.95, with an expected delivery time of 2 to 3 business days. Express shipments are fully insured during transport.
Delivery times are counted in business days (Monday to Friday, excluding public holidays) from the moment your order has been confirmed. The delivery times we give are an indication and are not strict deadlines. Delays can occasionally happen, for example during busy periods or because of circumstances at the carrier. If a delay occurs, we will keep you informed. If we have not delivered your order within 30 days of placing it, you have the right to cancel the order free of charge, and we will refund any amount already paid.
Once your order has been shipped, you will receive an email with tracking information. The risk of loss or damage to the products passes to you at the moment the order is delivered to you or to a person you have designated.
Please check your delivery when you receive it. If a package is visibly damaged, or if a product is damaged or missing, please contact us as soon as possible at support@braxomire.com, preferably with photos, so that we can resolve it quickly.
Section 10: Right of Withdrawal
As a consumer, you have the right to cancel your purchase within 14 days without giving any reason. This period starts on the day after you, or a person you have designated, receive the product. If your order consists of several products delivered separately, the period starts on the day after you receive the last product.
To use your right of withdrawal, please let us know within this 14 day period by sending an email to support@braxomire.com, stating your name, order number and the products you wish to return. You then have another 14 days to send the products back to us. We will tell you the return address when you contact us.
During the withdrawal period, please handle the product and its packaging with care. You may inspect the product the way you would in a shop, but you should not use it. If possible, please return the product in its original packaging with all accessories. If the product has lost value because it was handled more than necessary, we may deduct that loss in value from your refund.
Unless we have told you otherwise, the direct cost of returning the product is at your expense. We recommend using a tracked shipping method, as you remain responsible for the product until it arrives back with us.
We will refund the full amount you paid, including the original standard shipping costs, within 14 days of receiving your withdrawal notice. If you chose insured express shipping, we only refund the cost of standard shipping. We may wait to issue the refund until we have received the product back, or until you have shown that you have sent it. The refund will be made using the same payment method you used for your order.
The right of withdrawal does not apply to products that have been made to your specific wishes or measurements, or to products that cannot be returned for reasons of hygiene once the seal has been broken.
Section 11: Warranty and Complaints
We want you to be happy with every piece you buy from us. All products we sell meet the requirements of the agreement, the specifications on our website and the reasonable standards of quality and usability. You are entitled to the statutory warranty under Dutch law, which means the product must be suitable for normal use.
This warranty does not cover damage caused by normal wear and tear, incorrect use, improper assembly, lack of maintenance, or changes or repairs made by you or a third party.
If you have a complaint about a product or about our service, please contact us within a reasonable time after discovering the problem at support@braxomire.com or by phone at +31 6 13193506. Please describe the issue clearly and include your order number and, if possible, photos. We will confirm receipt of your complaint and aim to give you a full response within 14 days. If a complaint needs more time to resolve, we will let you know when you can expect an answer.
If we cannot find a solution together, you may take your dispute to the competent court in the Netherlands.
Section 12: Optional Tools and Third Party Links
Our website may give access to tools or content from third parties that we do not control. These are provided "as is" and without any guarantee from us. Links on our website may lead to third party websites. We are not responsible for the content, accuracy or practices of those websites, and any questions or complaints about their products or services should be directed to the third party itself.
Section 13: Comments, Feedback and Reviews
If you send us comments, ideas, suggestions or reviews, whether online, by email, by post or otherwise, you agree that we may use, edit, publish and share them in any medium without any obligation to keep them confidential, pay compensation or respond. You agree that your comments will not break any law, will not infringe anyone's rights, and will not contain offensive, misleading or harmful content. You may not use a false email address or pretend to be someone else. We may remove any content that we consider unlawful, offensive or in breach of these terms.
Section 14: Personal Information
Any personal information you share with us through our store is handled in accordance with our Privacy Policy and the General Data Protection Regulation (GDPR). We only use your details to process your order, provide customer service and, if you have given permission, to keep you informed about our products.
Section 15: Errors and Omissions
Occasionally our website may contain typing errors, inaccuracies or omissions relating to product descriptions, prices, promotions, shipping costs, delivery times or availability. We reserve the right to correct any errors and to update information at any time, also after you have placed an order. If such a correction affects your order, we will contact you and you may cancel the order free of charge.
Section 16: Prohibited Uses
You may not use our website or its content for any unlawful purpose; to encourage others to break the law; to violate any regulations or laws; to infringe our intellectual property rights or those of others; to harass, abuse, insult, threaten or discriminate against anyone; to submit false or misleading information; to upload viruses or other harmful code; to collect or track personal information of others; to spam, phish, crawl or scrape; for any obscene or immoral purpose; or to interfere with or bypass the security features of our website. We may end your use of our website if you break any of these rules.
Section 17: Liability
We do our best to keep our website available and working properly at all times, but we cannot guarantee that it will always be uninterrupted, secure or free of errors.
Our liability is limited to the amount you paid for the product concerned, except in cases of intent or gross negligence on our part. We are not liable for indirect damage, such as loss of profit or consequential damage, to the extent permitted by law. Nothing in these terms limits your rights as a consumer under Dutch and European law.
Section 18: Force Majeure
We are not liable for any failure or delay in fulfilling our obligations if this is caused by circumstances beyond our reasonable control, such as extreme weather, strikes, disruptions at carriers or suppliers, pandemics or government measures. In such a case we will inform you as soon as possible and, if delivery is no longer possible, refund any amount you have already paid.
Section 19: Intellectual Property
All content on braxomire.com, including texts, photos, logos, graphics and the design of the website, belongs to us or our licensors. You may not copy, reproduce, distribute or use any of this content without our prior written permission.
Section 20: Severability
If any part of these Terms of Service is found to be unlawful, void or unenforceable, that part will still apply to the fullest extent permitted by law, and the remaining parts of these terms will remain fully valid and enforceable.
Section 21: Termination
These Terms of Service remain in effect until they are ended by you or by us. You may end them at any time by letting us know that you no longer wish to use our services, or by simply no longer using our website. Obligations that arose before the end date will continue to apply. If you do not comply with these terms, we may end this agreement and refuse you access to our services.
Section 22: Entire Agreement
These Terms of Service, together with any policies published on our website, form the entire agreement between you and us regarding your use of our website and services. They replace any earlier agreements or versions of these terms. If we do not enforce a right or provision of these terms, this does not mean we have waived it.
Section 23: Applicable Law
These Terms of Service and every agreement between you and us are governed by Dutch law. As a consumer, you always keep the protection of the mandatory consumer law of the country where you live.
Section 24: Changes to These Terms
You can always view the most recent version of these Terms of Service on this page. We may update or change these terms by publishing the new version on our website. Changes do not apply to orders that were placed before the change was published. We recommend checking this page from time to time.
Section 25: Contact
If you have any questions about these Terms of Service, please contact us:
Braxomire
Allerlei Woonaccessoires en Cadeau artikelen
Landstraat 78 A, 1401 ES Bussum, the Netherlands
Email: support@braxomire.com
Phone: +31 6 13193506
KvK number: 30218259